FAQ

(Frequently Asked Questions)

The DICOTA Club is the exclusive partner programme of DICOTA Schweiz AG (“DICOTA”) for small and medium-sized businesses (“SMB Partners”) who want to increase their revenue and margins, simplify their business processes and benefit from attractive and exclusive club advantages with professional mobile carrying solutions and IT accessories. DICOTA values loyal, mutual and sustainable partnerships and wants to grow together with committed IT resellers.


The DICOTA Club serves as a central communication platform for new products, special offers, product information, events, sales & marketing material, training, tools, support, rewards and other comprehensive information about DICOTA. This service is offered by DICOTA free of charge and on a voluntary basis.


As a user of the DICOTA Club, every purchase of DICOTA products through our partner distributors is rewarded with points that can be redeemed for rewards or refunds.

You can only benefit – participation is free and DICOTA rewards your loyalty with attractive content and offers:
Every purchase through our partner distributors is rewarded with points that you can redeem for rewards such as selected products or vouchers. The conversion ratio “purchase volume/reward points” is 1 GBP = 1 point. From a turnover of GBP 10,000 (equivalent to 10,000 points), you also have the option of having your turnover points refunded quarterly in the form of reimbursement payments.

Increase your sales with high-quality marketing material (presentations, videos, brochures) and effective sales tools such as the DICOTA ProductFinder or the quotation tool for simplified order processing as well as POS material for stationary sales. We also offer you product samples and special employee discounts. As a Club Partner you will also be listed free of charge on dicota.com via the Partner Locator for a quick dealer search.

Enjoy Premium Partner Support with an exclusive E-Mail support for product and project-related enquiries, warranty information, sales support and other requests.
Extensive sales and product training courses offer you the opportunity to prove your professional DICOTA competence by acquiring a DICOTA partner certificate.
As a special highlight, as a Club Partner you can take part in exclusive DICOTA Club events and thus maintain and expand your network in the DICOTA Club Community.

Register now and benefit immediately: You as a highly skilled IT reseller and DICOTA as a leading manufacturer of mobile carrying solutions and IT accessories form an unbeatable team! Look forward to a high-quality welcome package with a DICOTA computer case from the ECO line and other surprises when you register for your first club!

At www.dicota.club/en/signup you can register online with just a few clicks. As soon as we have checked your details, we will confirm your registration via e-mail and send you the access data for the Club Portal. From this moment on, you are officially a DICOTA Club Partner and can benefit from all the advantages.

The DICOTA Club is designed for all IT resellers from the SMB segment who sell DICOTA products in participating countries. There is no general right of access. DICOTA expressly reserves the right to refuse registrations or to restrict access to individual club areas. Club users are exclusively legal entities, the DICOTA Club is not accessible to private individuals.

Distributors are excluded from the rewards programme, as are DICOTA partners with individual agreements which include special and project conditions and/or bonus regulations. Access to the portal can still be granted if required

You collect valuable club points with every GBP DICOTA turnover. Purchases from your distribution partners serve as the basis for calculation. The conversion ratio “purchase volume/club points” is 1 GBP = 1 point. By participating in our online training courses, you can expand your knowledge of DICOTA products and book additional points to your account. Recommend the DICOTA Club to your colleagues, share our content on social media, take part in our seasonal campaigns – with your commitment you can additionally top up your points account.

You can obtain the rewards conveniently via the club portal: simply login, select rewards, redeem points and order. The desired rewards will then be sent to you by post within a few days.

Alternatively, from a club point balance of 10,000 points onwards, these points can be redeemed for a bonus reimbursement. The rebate is paid out once at the end of the quarter as a credit by bank transfer to the bank account specified by the partner in the club portal. Please note that for security reasons the bank account must always be in the name of your company. No cash payments can be made or cheques issued.

The conversion rate is 1:60. 60 points are required per 1 GBP to be credited. DICOTA reserves the right to change the conversion rate at any time and without prior notice.

If you have any further questions about the DICOTA Club and the terms of use, please do not hesitate to contact us:

United Kingdom:

Mike Hayes

Country Manager UK & Ireland

Phone: +44 7834 7282 02

E-Mail: mike.hayes@dicota.com

EMEA:

Thomas Binder

Channel Marketing Manager

Phone: +49 7021 72508 39

E-Mail: thomas.binder@dicota.com