Terms and Conditions

Welcome to the DICOTA Club! You can find the exact terms and conditions here:

Introduction

The DICOTA Club is the exclusive partner programme of DICOTA Schweiz AG (“DICOTA”) for small and medium-sized businesses (“SMB Partners”) who want to increase their revenue and margins, simplify their business processes and benefit from attractive and exclusive club benefits with professional mobile carrying solutions and IT accessories. DICOTA values loyal, mutual and sustainable partnerships and wants to grow together with committed IT resellers.

The DICOTA Club serves registered users as a central communication platform for news, products, events, training, tools, support, rewards and other important information for the areas of sales, marketing and services from DICOTA. This service is offered by DICOTA free of charge and on a voluntary basis. DICOTA accepts no liability for this courtesy and reserves the right to discontinue the offer at any time.

Conditions of use and participation

The DICOTA Club is designed for all IT resellers from the SMB segment who sell DICOTA products in participating countries. Use is reserved for legal entities; private individuals are excluded from use. There is no general right of access. DICOTA expressly reserves the right to refuse registrations or to restrict access to individual club areas.
Distributors are excluded from participation in the partner programme, as are DICOTA partners with individual agreements which include special and project conditions and/or reward regulations.

Registration process

In order to use DICOTA Club, you must register online using your contact information and other details and the user is required to collect accurate information. After receiving your registration, DICOTA will check your eligibility and send you your login details. As a user, you are obliged to update your profile accordingly if there are any changes.

Reward programme

As an incentive, DICOTA provides an interesting reward programme. When you provide your respective distribution customer number(s), your DICOTA purchases will be assigned to your points account. The data is input every month. The “purchase volume/premium points” conversion rate is 1 GBP = 1 point.
DICOTA reserves the right to change the conversion rate at any time without notice.

Collect extra points

It is possible to collect additional points in the DICOTA Club. This is communicated on an ongoing basis.

Non-cash rewards / vouchers

DICOTA strives to present eligible users with an interesting selection of rewards which you can redeem for your accumulated club points. The offer may change from time to time. You can conveniently obtain rewards via the club portal: simply register, select rewards, redeem points and order. The desired premiums will then be sent by post within a few days.

DICOTA reserves the right to provide substitute rewards of comparable value should the specified reward not be available. The redeemed reward cannot be refunded or exchanged.

The rewards programme may be modified or terminated by DICOTA at any time without notice.

Reimbursement

Starting from a club point balance of 10,000 points, the eligible user can redeem points for a reward reimbursement. At the end of the quarter, the reimbursement is paid out once as a credit by bank transfer to the bank account specified by the partner in the club portal. No cash payments can be made or cheques issued.

The bank details must match the company name registered for the club. DICOTA reserves the right to request additional information about the customer before making the withdrawal or to refuse the withdrawal in case of any concerns.

The conversion rate is 1:60. 60 points are required per GBP to be credited. DICOTA reserves the right to change the conversion rate at any time without notice.

Tax considerations

All tax considerations which are relevant in connection with the redemption of a reward or a reward reimbursement are the sole responsibility of the user and must be taken care of by them.

Use of materials

The user may only use the sales, marketing, photo and video materials for commercial purposes. Alteration or modification of the materials is expressly prohibited. DICOTA is the sole and exclusive owner of the materials. DICOTA provides all content in good faith, but makes no other warranties on your part.

Property

The DICOTA Club and all of its content is the property of DICOTA. DICOTA reserves all rights. The user may not revise, modify, license or sell information or content originating from the portal without express permission.

Data privacy

DICOTA will not pass on your personal data to third parties, but will use it exclusively for club-specific activities. If you would like to stop receiving the club newsletter, you can do so at any time in the “My Account” section, or by clicking on “Unsubscribe” in the newsletter. All detailed information on data protection can be found on the Club website under “Privacy policy”.

Cancellation

DICOTA may decide to cancel the DICOTA Club at any time without notice. There is no right to register or redeem unredeemed points after the club closes. You can cancel your participation at any time with immediate effect. Simply send an email to club@dicota.com and you will receive confirmation immediately.

Limitation of liability

DICOTA shall in no event be liable for any damages arising from use of the club portal or the inability to use the club portal. This particularly concerns any loss of data, business interruption and/or loss of profit. DICOTA cannot guarantee the completeness, accuracy and reliability of published information. It is possible that individual services, promotions, products or rewards may be unavailable in your country.

Terms of use

DICOTA may change these terms of use at any time, without notice and effective immediately. The current version on the club website applies.

Place of jurisdiction

Swiss law applies exclusively. The place of jurisdiction is the District Court of Höfe, 8832 Wollerau, Switzerland.

Stand: 07.07.2022